Benny Recruitment – eThekwini, KwaZulu-Natal

Offer description

R 6.400,00 (monthly) Permanent contract Full Time

We’re recruiting for Call Centre Agents to join our busy Call Centre in KZN. We would love to have you on board to help us achieve our goal of being the best at what we do through innovation, business partnerships and customer satisfaction.

Don’t be put off if you haven’t worked in this type of environment before, we’re happy to provide full training for the right individuals.

Call Centre Agent: Responsibilities

• To provide our customers with an exceptional level of service

• To take inbound calls from our customers, understand their needs and provide them with the right product for them

• To ensure all documentation is issued correctly and meets our compliance standards

• We’re looking for motivated people to come and join our business, helping us to increase revenue and provide an excellent level of customer satisfaction to all of our customers. You will be working within a busy contact centre environment, so you’ll need to not be afraid of speaking to a variety of customers on the phone

Although no experience is required, there are a few things we require from applicants:

About you:

• Have a natural wish to speak to our customers’, build rapport, understand their needs and provide a solution for them

• Be computer literate

• Possess excellent verbal and written communication skills

• Have the ability to work within a regulated environment

Requirements

  • Minimum education level: Grade 11 /N3
  • Availability to travel: No
  • Availability of change of residence: No
  • People with disabilities: Yes

Apply 

About Benny Recruitment

Benny Recruitment and Training (Pty) Ltd is the best recruitment solutions partner providing expert recruitment services. Established in 2013, Benny Recruitment and Training offers call centre training courses which include comprehensive inbound and outbound training. We have placed professionals in some of the most prestigious roles with leading companies across all industry disciplines successfully. This places Benny Recruitment and Training (Pty) Ltd as a choice service provider for a range of call centre related services for both clients and job seekers. With branches in Johannesburg, Pretoria and Durban, we confidently provide the best call centre training and after recruiting and training agents we set up interviews especially in the areas of call centre, promotions, customer service and telesales

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