Main Purpose Of The Job:

To Facilitate And Reinforce The Professional Standards And Values Of Work Excellence Advocated By Pwc, By Providing A Highly Efficient Service To Both Clients/visitors And Pwc Employees, As Well As Performing All Organisational Tasks Timeously And Thoroughly.

Minimum Requirements:

  • Minimum Matric/Grade 12

Performance Goals:

1. Receiving of Clients

  • Welcoming of clients/visitors and immediately notifying the appropriate host.
  • Communicate instruction regarding specific arrangements to all receptionist members.
  • Advising and ensuring the access experience for all visitors are of a high standard.
  • Facilitate all visitors parking and access requests.
  • Issue stickers to all other visitors.
  • Early arrivals to be shown to the 5th floor reception, where the concierge will host them until their meeting time
  • Familiarize yourself with the building and BU layouts to efficiently assist with queries from walk in clients

2. Assisting Clients

  • Make photocopies for clients/visitors on request
  • Direct clients to correct reception or waiting areas

3. Knowledge & Reception Maintenance

  • Know who the Partners are and where they sit.
  • Be familiar with where BU’s are located.
  • Monitor and manage the general aesthetic appearance of the Reception area.
  • Clean desk policy to be adhered to as it is a public space.
  • Booking online Courier collections.
  • Manage incoming and outgoing switchboard calls.
  • Manage and issuing of access cards
  • Manage and booking of client meeting rooms
  • Report all maintenance or irregularities to the management team 

KNOWLEDGE:

  • Word
  • Excel
  • Telephone etiquette
  • Computer literate

SKILLS:

  • Excellent interpersonal skills.
  • Excellent communication skills, verbal and written.
  • Excellent listening skills.
  • Excellent time management skills.

ATTRIBUTES:

  • Good in creating team spirit, e.g. leading by example.
  • Gaining willing cooperation, e.g. by emphasizing the importance of reaching a work objective.
  • Encouraging cooperation between team members.
  • Strong ethics.
  • Committed.
  • Very professional and neat appearance.
  • Confidant in speaking to staff and visitors.

How to apply:

Click Here To Apply

Closing date: July 25, 2022

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