Cashbuild General Assistant

Description:

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labeling, and housekeeping within a designated area of responsibility.

Requirements:

  • Grade 12 or a minimum of 1 (one) year of work-related experience
  • Ability to communicate in English and the dominant language is spoken in the geographical area where the position is available
  • Ability to perform basic calculations accurately
  • Must be willing to work shifts, weekends, and Public Holidays
  • Must be able to work under pressure

Customer Service:

  • Acknowledge all customers and determine their needs
  • Advise Customers correctly on product
  • Assist Customers with any product queries
  • Assist with Customer complaints timely
  • Add on sales, e.g. paint v/s paint brushes, thinners, etc.
  • Ensure efficient Customer service by ensuring that Customer purchases are loaded without any delay’s
  • Ensure the Customer’s purchases are loaded carefully without damaging the goods or the Customer’s vehicle
  • Advise Customers on the additional services provided:
  • Delivery service/bulk deposits
  • Glass cutting
  • Plan reading
  • Credit programmes
  • Special orders
  • Trusses
  • Distant ordering
  • VIC Customer Programme
  • Must be certified in Product Knowledge
  • Must be available in the aisle of responsibility

Housekeeping:

  • Ensure that your area is free of obstacles, the stock is merchandised immediately after being received, and that Customers can enter and leave your aisle without any risk of injury or irritation.
  • Correct shelf price labeling within the area of responsibility.
  • Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements:

  • Safety (OHSA) compliance (e.g., use of safety gear, ensuring Customer, and staff safety) within an area of responsibility
  • Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
  • Report any discrepancies to the Store ManagerReady for Business:
  • Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security:

  • Identify any gaps in the displays, investigate causes and report any concerns to management
  • Be aware of suspicious behaviors or people and report any suspicions to management
  • No product to be loaded for a Customer without proof of purchase or required documentation

How to apply:

Click Here To Apply

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