Engen Limited Despatch Clerk
Purpose of the Job:
To administer and control the dispatch of Packaged Lubes from CTDC to Local and Long Distance customers, optimize the customer service levels and follow processes to drive down the cost to serve to ensure customers are satisfied by delivering OTIF
Who You Are:
- You can think independently
- You have leadership skills
- You can negotiate
- You can work under pressure
- You can plan
- You can write reports
- Are you able to work overtime
- You understand customers’ needs and requirements
- You are passionate about operations
- You can deal with queries and solve problems
Minimum Requirements:
- Grade 12
- Knowledge of warehouse management
- In-depth knowledge of dispatch function
- Experience 2-3 years in dispatching role
- Above average computer skills (word, excel, outlook)
- Working knowledge of applicable handling and loading methods of products on trucks.
Advantageous:
- Must have operational experience in SAP
- Working knowledge of supply chain logistics
- Lube product range knowledge
- Understanding of Engen’s internal policies and procedures
- knowledge Basic of export operations and documentation.
- Basic knowledge of Bulk loading and documentation
Exciting Challenges you might face in the role:
- Effectively understand customers centricity
- Operate effectively, even when things are not certain, or the way forward is not clear
What you’ll be doing:
- Dispatch Planning
- Transport Planning
- Internal Liaison
- Inventory Control
- Customer Support
- Administrative Support
How to apply:
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