Administrator D – IRC235849 at FNB Building, Fairlands, Johannesburg, Gauteng, South Africa in FNB Business Property Finance Service Centre Ends 28 Nov 2022

about us

  •       make a promise
  •       be deeply invested
  •       value our differences
  •       build trust, not territory
  •       have courage
  •       always do the right thing
  •       stay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

purpose

Provide efficient and effective administration support to ensure the smooth running of a functional area.

experience and qualifications

  • Grade 12.
  • 3 – 5 years relevant experience.

additional requirements

  • This individual’s day-to-day function is revolved mainly around payments that are in line with required supporting documentation. Additionally, data maintenance is a core function after making the payment. Any additional functions that impact on the client’s account such as moratoriums will also be a function to be fulfilled by this individual. The successful candidate will be required to work both in a team as well as individually. Ad hoc projects are often a requirement in this role. Preference of system knowledge includes but is not limited to ILP, Karabo, Online Banking System, FACT, CAS and ZLM. The individual should understand processes, attention to detail and be able to apply themselves and be self-motivated
  • No Referral plan is assigned to this job

responsibilities

  • Manage costs / expenses within approved budget to achieve cost efficiencies
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
  • Resolve all customer queries efficiently, and within agreed timelines.
  • Provide efficient and effective administration support to ensure accuracy in the functional area.
  • Comply with governance in terms of legislative and audit requirements
  • Set up and maintain filing systems for the business unit to ensure efficient service is provided
  • Maintenance of all administrative processes for the department’s operational activities
  • Provide timeous and accurate Management Information.
  • Manage own development to increase own competencies
  • Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.

Administrator

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